Privacy Policy
The Phoenix Association ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when contacting us through our website.
By using our website and submitting information through our contact form, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you use the contact form on our website, we may collect the following personal information:
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Your full name
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Your email address
We do not collect any additional personal information beyond what you voluntarily provide through the contact form. Our website does not process payments or enable appointment bookings.
How We Use Your Information
The personal information you provide is used solely for the following purposes:
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To respond to your inquiry or message
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To provide information about The Phoenix Association and our support group
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To communicate with you regarding matters related to your contact request
We will not use your information for marketing purposes or to send unsolicited communications.
How We Store and Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Your information is accessible only to authorized members of The Phoenix Association who need it to respond to your inquiry.
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
Sharing of Your Information
We do not sell, trade, rent, or otherwise share your personal information with third parties, except in the following limited circumstances:
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Where required by law or a lawful order from a government authority
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Where necessary to protect the rights, safety, or property of The Phoenix Association or others
We do not use third-party advertising services, and your information will never be shared with advertisers.
Cookies and Tracking
Our website may use basic cookies or similar technologies provided by our website hosting platform (such as Wix or Squarespace) to support website functionality. These are standard technical features of modern website platforms and are not used by us to track your personal browsing behaviour across other websites.
Please refer to your browser settings if you wish to disable or manage cookies.
Your Rights Under Ontario and Canadian Privacy Law
As an Ontario-based organization, we are guided by the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation. You have the right to:
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Request access to the personal information we hold about you
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Request correction of any inaccurate or incomplete information
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Withdraw your consent to our use of your personal information at any time
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Request that we delete your personal information, subject to any legal obligations
To exercise any of these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
The Phoenix Association
Ontario, Canada
hellophoenixto@gmailcom
We will respond to all privacy-related inquiries within a reasonable timeframe.